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Protecting Your Digital Assets

IT Support Simplified

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IT Support in Telford Shrewsbury and beyond

How We Can Help

We uncomplicate IT support with a security-first approach. We strip away the jargon to provide straightforward, effective solutions that keep your data safe and your operations smooth. Our team based in Telford and Shrewsbury are here to ensure you get the responsive IT support you need, without the complexity. Let us take care of your IT Support challenges, so you can focus on growing your business and spending more time doing what you do best.

Cyber Security

We simplify complex security protocols, ensuring your business is protected against the latest cyber threats with user-friendly solutions.

Remote And On-Site

Our experts are just a call away, ready to solve your IT challenges swiftly, ensuring minimal downtime and maximum productivity.

Wi-Fi Coverage

We will help you enjoys seamless, secure, and fast wireless internet connectivity throughout your entire business.

Cloud Migration

Embrace the cloud with ease. Our Cloud Migration services simplify the transition, securely moving your email and files to the cloud.

Cyber Essentials

We ensure your setup is compliant from day one. With our clear guidance and support, certification is straightforward and stress-free.

Consultation

Our IT Consultation services offer clear, expert advice tailored to your business, simplifying complex decisions and driving your technology strategy forward.

Cyber Security

Cyber Essentials Provider With Guaranteed Pass Rate

Cyber Essentials is a government-backed program aimed at helping organizations minimize the risk of common cyber threats and showcase a continuous commitment to cyber security. The certification process involves two levels: Cyber Essentials Self Assessment and Cyber Essentials Plus.

IT SUPPORT SIMPLIFIED

Why We Can Help

Expertise tailored to your needs, personalised service, and a security-first approach. We’re not just about technology; we’re about making technology work for you in the simplest, most effective way. Discover how our commitment to clarity, safety, and support can help your business navigate the digital landscape with confidence and ease.

Tailored Tech Solutions

Discover custom IT strategies that align perfectly with your business objectives.

Beyond the Buzzwords

Experience the clarity of simplified IT solutions that drive productivity, without the complex jargon.

Security as a Standard

Rest easy knowing your data and digital assets are protected by our comprehensive, security-first approach.

Responsive Support

Benefit from our dedicated support team that ensures your IT issues are resolved swiftly and effectively.

Innovation Made Accessible

Unlock the potential of the latest technology, simplified for your business's growth and success.

Partnership, Not Just Provision

Join hands with us for a long-term IT partnership that values your success as much as you do.

Wi-Fi

WiFi Coverage and Optimisation Service

Our Wi-Fi Coverage and Optimization service is designed to ensure your business enjoys seamless, secure, and fast wireless internet connectivity throughout your entire business. Understanding that connectivity is the backbone of modern business operations, we offer comprehensive solutions tailored to overcome common and complex Wi-Fi challenges.

Backup & Disaster Recovery

No business plans for downtime, but every business should be prepared for it. From secure backups and disaster recovery planning to comprehensive business continuity solutions, we help ensure your organisation can continue operating when the unexpected happens. Whether it's accidental deletion, hardware failure, cyber attack or a major outage, we'll help protect your critical data, minimise disruption and get your business back up and running as quickly as possible.

Data Protection & Compliance

Protecting sensitive business data requires more than just technology. From secure systems and Cyber Essentials best practices to guidance on data protection policies and procedures, we help businesses improve security, support compliance requirements and reduce risk, helping you protect both your organisation and your reputation.

Preventing Problems Before They Happen

Great IT support isn't just about fixing issues when they occur. Through proactive monitoring, maintenance, updates and device management, we help identify and resolve potential problems before they impact your business, keeping your technology secure, reliable and ready to support your growth.

Experience Across Multiple Industries

No two businesses operate in exactly the same way, which is why industry experience matters. Having supported organisations across recruitment, healthcare, legal, logistics, agriculture, education, charities and professional services, we've developed a deep understanding of the challenges, priorities and compliance requirements different sectors face.

Rather than offering a one-size-fits-all approach, we use this knowledge to provide practical advice, responsive support and technology solutions tailored to your business. The result is technology that works for your organisation, supports your goals and helps your team remain productive, secure and prepared for the future.

Select the right plan for your team.

From £29/month

Bed & Breakfast

  • 24/7 System Monitoring & Updating Yes
  • Engineer Remote Support Unlimited
  • Engineer On-Site Support No
  • Email System Management No
  • Software Security Management No
  • Backup and Disaster Recovery No
  • Network & Wi-Fi Management No
  • IT Consultancy No
  • Liaising with 3rd Party Suppliers No
  • Policy Assistance (GDPR etc) No
From £37/month

Half Board

  • 24/7 System Monitoring & Updating Yes
  • Engineer Remote Support Unlimited
  • Engineer On-Site Support No
  • Email System Management Yes
  • Software Security Management Yes
  • Backup and Disaster Recovery Yes
  • Network & Wi-Fi Management Yes
  • IT Consultancy No
  • Liaising with 3rd Party Suppliers No
  • Policy Assistance (GDPR etc) No
  •  
From £44/month

All Inclusive

  • 24/7 System Monitoring & Updating Yes
  • Engineer Remote Support Unlimited
  • Engineer On-Site Support Yes
  • Email System Management Yes
  • Software Security Management Yes
  • Backup and Disaster Recovery Yes
  • Network & Wi-Fi Management Yes
  • IT Consultancy Yes
  • Liaising with 3rd Party Suppliers Yes
  • Policy Assistance (GDPR etc) Yes
  •  
£315
Per Annum

Micro (0-9 Employees)

  • 25k Cyber Insurance Yes
  • Self Assessment Yes
  • Digital Certificate Yes
£435
Per Annum

Small (10-49 Employees)

  • 25k Cyber Insurance Yes
  • Self Assessment Yes
  • Digital Certificate Yes
£495
Per Annum

Medium (50-249 Employees)

  • 25k Cyber Insurance Yes
  • Self Assessment Yes
  • Digital Certificate Yes
£595
Per Annum

Large (249+ Employees)

  • 25k Cyber Insurance Yes
  • Self Assessment Yes
  • Digital Certificate Yes

FAQ's?

Our current client base consists of businesses from 1 person teams all the way to 150+ members of staff. We have the capability to deal with any team size as we can scale up or down to meet your needs.

Our standard contract length is 1 year however, it may be longer if you decide to include hardware  however, we are not interested in keeping unhappy clients tied in so offer a mutual break clause in the unlikely event you wished to move or cancel your service.

We aim to answer all our calls as fast a possible as we know this is a major point for most clients however each IT Support Plan has a given maximum response target. For All-Inclusive customers that response target is 2 hours, Half-Board is 4 hours and Bed and Breakfast is 8 Hours.

We take data security very seriously. We can implement a range of security measures to ensure that your data is protected at all times. This might included regular backups, encryption of data both at rest and in transit, multi-factor authentication for access to sensitive data, and continuous monitoring for potential security threats.

 

We also could conduct regular security audits and vulnerability assessments to identify and address any potential weaknesses in your IT infrastructure. Rest assured, your data is in good hands with our team.

Our team of experts can help you ensure that your IT systems and processes are fully compliant with the latest regulations and industry standards. We can help you implement the necessary security measures to protect personal data, ensure data privacy, and maintain compliance with GDPR and other regulatory requirements.

We can also offer guidance on best practices and offer training to your team on data protection and information security. Our goal is to help you navigate complex regulations and achieve compliance in a simple and effective way.

We have already helped clients gain a variety of certifications including Cyber Essentials, Essentials Plus, ISO 27001 & ISO 9001 as well as clients who are currently being audited by ICO, CQC, NHS and more.

Our Partners

Trusted Partners

we believe in the power of collaboration. Our network of trusted partners amplifies our ability to deliver cutting-edge, reliable IT solutions

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