Skip links

IT Support Simplified

Support Made Personal

Helping businesses across Telford and beyond get more from their technology with reliable IT support, cyber security and expert cloud solutions.

Think your IT is behaving itself?
Let's make sure. Book a free IT Health Check today.

5.0

Business Happy with IT Support
Lady Happy with IT Support

IT Support in Telford, Shropshire and the wider West Midlands

How We Can Help

Amery IT Support is an award-winning Managed Service Provider (MSP) that provides trusted IT support for businesses across Telford, Shropshire and the wider West Midlands. Whether you use Windows PCs, Apple Macs, Microsoft 365 or Google Workspace, we help keep your technology secure, reliable and easy to manage. From day-to-day support and cyber security to cloud services, networking and strategic IT advice, we provide straightforward solutions that help your business run smoothly and grow with confidence.

Cyber Security

Cyber security doesn't need to be complicated. We help businesses protect their devices, email, users and data from phishing, ransomware and other online threats through layered security, employee awareness training and ongoing protection.

IT Support

Expert IT support for businesses across Telford and Shropshire. Whether your team works on Windows PCs, Apple Macs, Microsoft 365 or Google Workspace, we provide responsive remote and on-site support to keep your business running smoothly.

Wi-Fi & Networking

Reliable networks start with the right foundations. From business Wi-Fi and network upgrades to structured data cabling and large-scale wireless deployments, we design and install infrastructure that keeps your business connected.

Cloud Services & Migration

Move to the cloud with confidence. Whether you're migrating to Microsoft 365, Google Workspace or moving between the two, we'll help plan and deliver a smooth transition while keeping your team productive every step of the way.

Cyber Essentials

Achieve Cyber Essentials certification with confidence. From initial assessments and remediation work to certification support, we help businesses strengthen their security, meet compliance requirements and demonstrate their commitment to cyber security.

Strategic IT Leadership

Think of us as your outsourced IT department. We help businesses align technology with their goals through IT strategy, budgeting, project oversight, cyber security planning and long-term technology roadmaps.

Cyber Essentials Certification

Cyber Essentials Made Easy

Achieve Cyber Essentials certification with confidence. We help businesses identify security gaps, implement the required controls and prepare for certification. Whether you're applying for Cyber Essentials or Cyber Essentials Plus, our experienced team will guide you through the process from start to finish.

IT Support in Telford across Telford, Shropshire and the wider West Midlands

Why Businesses Choose Amery IT Support

From one-person businesses to organisations with 50 or more employees, we believe every business deserves access to reliable, professional IT support. Whether you use Windows PCs, Apple Macs, Microsoft 365, Google Workspace or a combination of platforms, we take the time to understand your business, goals and challenges. By building long-term relationships with our clients, we deliver practical solutions, honest advice and technology that supports growth, improves security and helps businesses succeed both today and in the future.

Local & Personal

We're based in Telford and believe IT support should be personal. Rather than treating you like just another ticket number, we take the time to understand your business, your people and your goals, allowing us to provide support and advice that makes a real difference.

Windows, Mac & Cloud Experts

Not every business fits into a Microsoft-only world. From Windows PCs and Apple Macs to Microsoft 365 and Google Workspace, we provide expert support across a wide range of technologies, helping ensure your systems work seamlessly together and support the way your business operates.

Security as a Standard

We believe cyber security should be built into every IT solution, not sold as an optional extra. That's why we apply Cyber Essentials best practices across all our managed clients, helping protect devices, email, accounts and business data from common cyber threats.

Straightforward Advice

No jargon, no scare tactics and no unnecessary complexity. We believe technology advice should be honest, practical and easy to understand, with recommendations based on what's right for your business, not the size of the invoice.

Scalable Support

From one-person businesses to organisations with 50 or more employees, we're here to support your journey. Whether you're hiring new staff, opening additional locations or adopting new technologies, we'll ensure your IT continues to support your business as it grows.

Trusted Technology Partner

We're invested in your success, not just your IT. By understanding your business, your goals and the challenges you face, we can provide technology guidance and support that helps your organisation grow with confidence.

Networking

Business Wi-Fi & Network Infrastructure

Reliable connectivity starts with the right foundations. From business Wi-Fi and network upgrades to structured data cabling and large-scale wireless deployments, we design and install network infrastructure that keeps your business connected, productive and ready for growth.

Whether it's a modern office, a busy warehouse or a rural farm with multiple buildings, we create secure, reliable networking solutions that keep your people, devices and systems connected wherever they need to be.

Backup & Disaster Recovery

No business plans for downtime, but every business should be prepared for it. From secure backups and disaster recovery planning to comprehensive business continuity solutions, we help ensure your organisation can continue operating when the unexpected happens. Whether it's accidental deletion, hardware failure, cyber attack or a major outage, we'll help protect your critical data, minimise disruption and get your business back up and running as quickly as possible.

Data Protection & Compliance

Protecting sensitive business data requires more than just technology. From secure systems and Cyber Essentials best practices to guidance on data protection policies and procedures, we help businesses improve security, support compliance requirements and reduce risk, helping you protect both your organisation and your reputation.

Preventing Problems Before They Happen

Great IT support isn't just about fixing issues when they occur. Through proactive monitoring, maintenance, updates and device management, we help identify and resolve potential problems before they impact your business, keeping your technology secure, reliable and ready to support your growth.

Experience Across Multiple Industries

No two businesses operate in exactly the same way, which is why industry experience matters. Having supported organisations across recruitment, healthcare, legal, logistics, agriculture, education, charities and professional services, we've developed a deep understanding of the challenges, priorities and compliance requirements different sectors face.

Rather than offering a one-size-fits-all approach, we use this knowledge to provide practical advice, responsive support and technology solutions tailored to your business. The result is technology that works for your organisation, supports your goals and helps your team remain productive, secure and prepared for the future.

Select the right plan for your team.

From £29/month

Bed & Breakfast

  • 24/7 System Monitoring & Updating Yes
  • Engineer Remote Support Unlimited
  • Engineer On-Site Support No
  • Email System Management No
  • Software Security Management No
  • Backup and Disaster Recovery No
  • Network & Wi-Fi Management No
  • IT Consultancy No
  • Liaising with 3rd Party Suppliers No
  • Policy Assistance (GDPR etc) No
From £37/month

Half Board

  • 24/7 System Monitoring & Updating Yes
  • Engineer Remote Support Unlimited
  • Engineer On-Site Support No
  • Email System Management Yes
  • Software Security Management Yes
  • Backup and Disaster Recovery Yes
  • Network & Wi-Fi Management Yes
  • IT Consultancy No
  • Liaising with 3rd Party Suppliers No
  • Policy Assistance (GDPR etc) No
  •  
From £44/month

All Inclusive

  • 24/7 System Monitoring & Updating Yes
  • Engineer Remote Support Unlimited
  • Engineer On-Site Support Yes
  • Email System Management Yes
  • Software Security Management Yes
  • Backup and Disaster Recovery Yes
  • Network & Wi-Fi Management Yes
  • IT Consultancy Yes
  • Liaising with 3rd Party Suppliers Yes
  • Policy Assistance (GDPR etc) Yes
  •  
£315
Per Annum

Micro (0-9 Employees)

  • 25k Cyber Insurance Yes
  • Self Assessment Yes
  • Digital Certificate Yes
£435
Per Annum

Small (10-49 Employees)

  • 25k Cyber Insurance Yes
  • Self Assessment Yes
  • Digital Certificate Yes
£495
Per Annum

Medium (50-249 Employees)

  • 25k Cyber Insurance Yes
  • Self Assessment Yes
  • Digital Certificate Yes
£595
Per Annum

Large (249+ Employees)

  • 25k Cyber Insurance Yes
  • Self Assessment Yes
  • Digital Certificate Yes

FAQ's?

Amery IT Support provides managed IT support for businesses across Telford, Shropshire and the wider West Midlands. Our services include IT support, cyber security, Microsoft 365, Google Workspace, Apple Mac support, business Wi-Fi, network infrastructure, cloud migrations, backup and disaster recovery, Cyber Essentials certification support and strategic IT consultancy.

No. While we're based in Telford and provide on-site IT support throughout Shropshire and the West Midlands, we support businesses across the UK and internationally. Our clients range from local businesses in Telford and Shrewsbury to organisations in Glasgow, Chichester and beyond. We also support clients overseas, including organisations in Tokyo, Germany, Boston, San Diego and British Columbia. Thanks to secure remote support and modern cloud technologies such as Microsoft 365 and Google Workspace, we're able to provide responsive, reliable IT support wherever your business is located.

Yes. We support Windows PCs, Apple Macs, Microsoft 365, Google Workspace and mixed technology environments. Whether your business uses a single platform or a combination of technologies, we can help keep your systems secure, reliable and easy to manage.

Absolutely. We help businesses prepare for both Cyber Essentials and Cyber Essentials Plus by identifying security gaps, implementing best practices and providing guidance throughout the certification process. We also apply Cyber Essentials principles across all our managed clients as part of our security-first approach.

Yes. In addition to IT support, we design and install business Wi-Fi, network infrastructure and structured data cabling solutions. From offices and warehouses to farms and multi-building sites, we help businesses create secure, reliable networks that support productivity and growth.

No business plans for downtime, but every business should be prepared for it. We provide backup, disaster recovery and business continuity solutions that help protect critical business data and minimise disruption caused by hardware failures, cyber attacks, accidental deletion or other unexpected events.

Choosing the right IT partner is about more than resolving technical issues. It's about finding a team that understands your business, provides honest advice and is there when you need them most.

Based in Telford, Amery IT Support provides trusted IT support to businesses across Shropshire, the wider West Midlands, throughout the UK and internationally. We support organisations of all sizes, from sole traders and growing SMEs to multi-site businesses, with clients located as far north as Glasgow, as far south as Chichester and overseas in locations including Tokyo, Germany, Boston, San Diego and British Columbia.

What sets us apart is our personal, security-first approach. We support Windows PCs, Apple Macs, Microsoft 365, Google Workspace and mixed technology environments, giving businesses the flexibility to use the tools that work best for them. Unlike many providers, we don't believe cyber security should be an optional extra, which is why Cyber Essentials best practices form the foundation of our managed IT services.

With over 20 years of industry experience spanning recruitment, healthcare, legal, logistics, agriculture, education, charities and professional services, we understand that every business faces unique challenges. Whether you need day-to-day IT support, cyber security, cloud services, business Wi-Fi, network infrastructure, backup and disaster recovery, Cyber Essentials certification support or strategic IT leadership, we take the time to understand your business and provide solutions tailored to your goals.

Most importantly, we believe technology should be simple. No jargon, no scare tactics and no unnecessary complexity. Just friendly, reliable support, straightforward advice and technology solutions designed to help your business grow with confidence.

IT Support in Telford across Telford, Shropshire and the wider West Midlands

Why Businesses Trust Amery IT Support

We believe our clients deserve more than just great service; they deserve confidence in the expertise behind it. That’s why we invest heavily in professional development, industry accreditations and recognised security standards. From achieving Cyber Essentials Plus and IASME Assured Level 1 status to earning ESET security certifications and being recognised as a Runner-Up in the International SuperOps Emerging MSP of the Year Awards 2024, our commitment to quality, security and continuous improvement helps ensure your business receives the highest standard of support and advice.

30 Min FREE IT Health Check?
Register Now

GDPR Compliant    |   Cyber Risk Assessment    |   No Fee

This website uses cookies to improve your web experience.
Open chat
Hello from Amery
How can we help you?